Refund policy

At Ironclad Nutrition, we want you to shop with confidence. If your order is not right for any reason, we're here to make the return process as simple and hassle-free as possible.

Please review our return policy below.

Return Eligibility

We accept returns for both defective and non-defective products.

To be eligible for a return:

The item must be new and unused.

The product must be returned in its original packaging whenever possible.

Return requests must be submitted within 60 days of the delivery date.

Only products in new condition are eligible for return.

Products that have been used, damaged after delivery, or returned outside the return window may not qualify for a refund.

Exchanges

If you received the wrong product or simply need an exchange, we're happy to help.

We accept exchanges for eligible products within 60 days of delivery, provided the returned item meets our return eligibility requirements.

Return Process

Returning an item is simple.

Contact our customer support team to request a return.

Once your request is approved, you'll receive instructions for completing the return.

Download and print the prepaid return shipping label provided by our support team.

Securely package the item and ship it back using the provided label.

Return Shipping

We provide free return shipping for eligible returns.

Return Method: By Mail

Return Label: Download and Print

Return Shipping Cost: Free

Restocking Fees

We do not charge any restocking fees.

The amount approved for refund will not be reduced by any restocking charge.

Refunds

After we receive and inspect your returned item, we'll notify you regarding the status of your refund.

If approved, your refund will be processed within 7 business days using the original payment method.

Depending on your financial institution or payment provider, it may take additional time for the refunded amount to appear in your account.

Return Address

Please send approved returns to:

Ironclad Nutrition
30N S Gould St Ste R
Sheridan, WY 82801
United States

Please do not send returns without first contacting our customer support team for return instructions.

Shipping Availability

We currently ship orders throughout the United States.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible.

To help us resolve the issue quickly, please include:

Your order number

A brief description of the issue

Photos of the product and packaging (if applicable)

We'll work with you to provide an appropriate resolution as quickly as possible.

Contact Us:

Business Register Name: Ghita Romana Investments LLC dba Ironclad Nutrition
Business Address:
30N S Gould St Ste r, Sheridan, WY 82801, USA
Email:
support@ironcladnu.com
Phone Number:
+1 (731)271-0255
Business Hours:
Monday – Friday | 09:00 AM – 05:00 PM (GMT-07:00)